Bikes and E-Bikes:
Priority Bike Shipping - 1-3 Working Days (APC) @ FREE
Priority E-Bike Shipping - 1-3 Working Days (APC) @ FREE
Parts and Accessories:
Standard Parts & Accessory orders under £50.00 - 3-6 Working Days @ £2.99
Standard Parts & Accessory orders over £50.00 - 3-6 Working Days @ FREE
Priority Parts and Accessory orders - 1-3 Working Days @ £9.99
Oversized Items (E.g Wahoo Bikes):
Standard Shipping for Oversized Items - 6-10 Working Days (APC) @ £100.00
SCOTTISH HIGHLANDS AND ISLANDS
Pricing below is for standard shipping only, there will be no premium option available.
Scottish Highlands
Standard Parts & Accessory orders under £50.00 - 5-7 Working Days @ £10.00
Standard Parts & Accessory orders over £50.00 – 5-7 Working Days @ Free
Standard Bike Shipping 5-7 working days (APC) - £45.00
Scottish offshore (Shetland only)
Standard Parts & Accessory orders under £50.00 - 7-9 Working Days @ £10.00
Standard Parts & Accessory orders over £50.00 – 7-9 Working Days @ Free
Standard Bike Shipping 7-9 working days (APC) - £60.00
Please Note:
1) Heavier or oversize items may also incur an extra fee.
2) With regret we are not shipping to the Channel islands and Ireland
Damaged Item(s)/Packaging
Should your item(s) be damaged in transit, please contact us immediately, if the packaging is clearly damaged, do not accept the goods and do not sign for their delivery. We cannot be held responsible for damages caused by the courier after a package has been signed for.
Customers must inform us of any damage to packaging within 24 hours of receiving the item, if notification is after this time, we may not be able to claim for this issue and the customer may be liable for costs as a result of this.
Contact our support: Tel: 01206 699837
Email our Support team here: Send Email
Giant/Liv Bike and Gear Delivery Delays
Due to an increasing backlog at UK ports that is causing a delay in the offloading and clearing of containers, the inbound process into our warehouse is taking longer than usual. Please rest assured we will have your orders to you as soon as we are able, but all backorder delivery dates should only be treated as an estimate and are subject to change. If you have ordered a Giant/Liv product that is in stock at “Other Warehouse” only, please be advised that Giant’s warehouse is experiencing delays in the shipping of orders. We expect items to be delivered within 3-4 weeks, however, in some circumstances, it can be up to 2-3 months from the time of order. We apologise for the inconvenience caused.