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Absolutely fantastic customer service
Absolutely fantastic customer service, service like it used to be Stuart was fantastic, knowledgeable and extremely pleasant and professional.
Keep on doing what you are doing! Thanks very much.
Date of experience: 04 August 2023

Happy cyclist
Visited Colchester to pick up a new Giant Fastroad online purchase., ready 5 days earlier than expected. Got all pdi documents and Staff member adjusted saddle and helmet to suit and away I went. Could not fault from start to finish. Thank-you.
Date of experience: 08 June 2023

Excellent in-store service
Excellent in-store service encouraged to buy online to use Klarna on an impulse purchase! Excellent product, and great after sales care
Date of experience: 02 June 2023