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CR Tech Suspension Service

Who we are and what we do

We are an independent family run chain of bike shops established in 1984. We have 5 stores across East-Anglia and have a wealth of experience and knowledge in the cycling industry. We started life by opening our first Cycle Revolution store in Ipswich, where we quickly found that dedicating our time to support our customers, we had the ability to make a difference to peoples cycling ambitions and life style. After a number of years supporting the Suffolk cycling community, we expanded our store network to Colchester, opening our second Cycle Revolution store.

In 2012 we opened yet another store in Colchester; Cycle Evolution, which focuses on Road, Triathlon and Cycle-Cross bikes, providing the ultimate drop-bar experience. In 2013 we established the Specialized Concept Store in Chelmsford and in 2016 our latest and biggest store; Giant Store Norwich - consolidating our commitment to the highest quality and innovative products in the cycling industry.

Why service your suspension fork & shock with us

A Mountain bike suspension fork and rear shocks require routine servicing and maintenance to ensure that they continue to run to their optimum performance.

Both forks and rear shocks are put through tremendous stresses and strain when they are ridden and exposed to the elements on the varied terrains. So its paramount you look after these vital components.

Our service technicians are Rock Shox certified, so you know your forks and shocks will be serviced by the very best.

*Some services may incur postage charges

Suspension Fork, Rear Shock and Reverb Seatpost
Maintenance Service

  • Rock Shox Suspension Forks
  • Rock Shox Rear Shocks
  • Rock Shox Reverb
  • Fork Full Service

    Suspension fully disassembled, all parts cleaned thoroughly. All O-rings, glide rings, foam rings and dust seals removed and replaced. New high quality grease applied and new oil on the damper and lower legs. All systems checked and tested individually and repaired if possible.

    £80

    All 32mm forks

    £90

    All 35mm forks

    Service Intervals

    Typically, mountain bike suspension systems use oil to control damping. This oil lubricates and controls the temperature of internal parts and it is imperative that this oil is kept clean. Seals are used to keep this Oil in, and contaminants out. Overtime, internal parts and seals will need replacing as these naturally wear with use.

    We recommend the following service intervals, in alignment with manufacturer guidelines.

    365Days

    100Hours

    200Hours

    Fork Lower Legs Service

    Lower legs removed, dust seals and foam rings removed. All interior and exterior washed thoroughly. Upper tubes checked for damage. New dust seals and foam rings applied and lower legs reassembled with high quality oil.

    £40

    32mm Lower Leg service

    £45

    35mm Lower Leg service

    Service Intervals

    Typically, mountain bike suspension systems use oil to control damping. This oil lubricates and controls the temperature of internal parts and it is imperative that this oil is kept clean. Seals are used to keep this Oil in, and contaminants out. Overtime, internal parts and seals will need replacing as these naturally wear with use.

    We recommend the following service intervals, in alignment with manufacturer guidelines.

    6Months

    50Hours

    Rear Shocks Full Service

    Shock fully disassembled, all parts cleaned thoroughly. All O-rings and glide rings removed and replaced. New high quality grease applied and new oil on the damper body. All systems checked and tested individually and repaired if possible.

    £85

    All rear shocks

    Service Intervals

    Typically, mountain bike suspension systems use oil to control damping. This oil lubricates and controls the temperature of internal parts and it is imperative that this oil is kept clean. Seals are used to keep this Oil in, and contaminants out. Overtime, internal parts and seals will need replacing as these naturally wear with use.

    We recommend the following service intervals, in alignment with manufacturer guidelines.

    365Days

    100Hours

    200Hours

    Rear Shocks Air Can Service

    Air can removed, all parts cleaned thoroughly. All O-rings and glide rings removed and replaced. Inside of the can and damper tube checked for damage. New high quality grease applied.

    £40

    Air can only service

    Service Intervals

    Typically, mountain bike suspension systems use oil to control damping. This oil lubricates and controls the temperature of internal parts and it is imperative that this oil is kept clean. Seals are used to keep this Oil in, and contaminants out. Overtime, internal parts and seals will need replacing as these naturally wear with use.

    We recommend the following service intervals, in alignment with manufacturer guidelines.

    6Months

    50Hours

    Reverb Full Service

    Post fully disassembled, all parts cleaned thoroughly. All O-rings and glide rings removed and replaced. New high quality grease applied and new oil on the upper post body. All systems checked and tested.

    £75

    Reverb Seat posts

    Service Intervals

    Typically, mountain bike suspension systems use oil to control damping. This oil lubricates and controls the temperature of internal parts and it is imperative that this oil is kept clean. Seals are used to keep this Oil in, and contaminants out. Overtime, internal parts and seals will need replacing as these naturally wear with use.

    We recommend the following service intervals, in alignment with manufacturer guidelines.

    365Days

    200Hours

    Reverb Lower Tube Service

    Lower tube removed, all parts cleaned thoroughly. New high quality grease applied and new oil used on the bleeding of the remote lever. All systems checked and tested.

    £40

    Lower tube and
    remote lever bleed

    Service Intervals

    Typically, mountain bike suspension systems use oil to control damping. This oil lubricates and controls the temperature of internal parts and it is imperative that this oil is kept clean. Seals are used to keep this Oil in, and contaminants out. Overtime, internal parts and seals will need replacing as these naturally wear with use.

    We recommend the following service intervals, in alignment with manufacturer guidelines.

    6Months

    50Hours

    Meet our Suspension Specialist: Vasco

    With an inventor for a Grandfather, it was no surprise that from a young age he would often be found taking objects apart. Discovering how things worked and striving to improve their original function kept his inquisitive mind occupied.

    His rich technical experience has been honed and developed over nearly three decades in the ever evolving cycling industry.

    Ten of these years were representing brands such as SRAM, Rock Shox and Avid as a service manager in his home country Portugal.

    He is driven by achieving true career fulfilment by relating to "Kaizen"; the quest for continual improvement by means of delivering optimum results for every client.

    You will find him working with an aim for clean and concise finishes with up to date knowledge and delivered with a conscientious approach.

    10% OFF - THIS WEEK ONLY

    Looking to have your bike forks, rear shock or dropper post serviced?

    Please use the Suspension Service Request form below.

    If you looking to have a "Bronze", "Silver", "Gold" or "Ultimate" Bike Service please visit our "Workshop Page" to find your nearest workshop.

    Suspension Service Request

    First Name *
    Last Name *
    Your Email *
    Phone Number *
    House Name/Number *
    Postcode *
    Dropoff Store *
    Make and Model *
    Rider weight
    Riding style
    Additional info/comments
    Would you like your bike serviced too?
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    Cycle Revolution ©
    Thomas's Cycle Revolution Ltd. Registered in England & Wales 06708909
    Registered Office 621a Foxhall Road, Ipswich, Suffolk, IP3 8ND - VAT Number 102833506