Full Stache is a full suspension trail bike with 29+ mid-fat tyres built for riders with an oversized appetite for rugged trails and exploration in the untamed wild
Trek

2019 Trek Full Stache 8 29er Plus Full-Suspension MTB in Olive Grey

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Hassle Free Returns.

 

In any circumstance of delivery damage, warranty claim or return, please email: support@cyclerevolution.net to request the appropriate forms.

GENERAL CONDITIONS

Only the original purchaser has the right to return faulty goods.

Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt. You must include this with any claim. All refunds under this returns policy will be paid within 30 days of us receiving the returned goods. Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the same card used for the original purchase.

For hygiene reasons, we are unable to accept returns of face masks, or cycling underwear whereby the item has been removed from its packaging.

Our returns policy does not affect your statutory rights, full details of which can be obtained from any Trading Standards Department or Citizen’s Advice Bureau.

 

DAMAGED GOODS UPON DELIVERY/RETURN

If an order(s) is broken or spoiled when it is delivered, please notify us within 48 hours of delivery otherwise the returns policy no longer applies. Within this period, we will also require images of the damage to the packaging and its contents. This will need to be emailed to the relevant store or support@cyclerevolution.net. The customer making a return will be held liable for costs arising from any damage that occurs to the item(s) when returning to any of our stores.

 

RETURNING AN UNWANTED PURCHASE FOR REFUND OR EXCHANGE IN STORE

If you wish to return or exchange any unwanted item(s) for any reason, you can return the item(s) to the original store it was purchased from within 28 days. Partial returns are possible. Goods must be returned intact, unused, undamaged, clean or not having been fitted to a bike. Items need to be in resalable condition in original packaging including all warranty cards, manuals and accessories.

Refunds cannot necessarily be given if the item or bicycle was ordered specifically from our supplier to fulfil the initial order. In certain circumstances an exchange will be possible.

 

CANCELLATION OF UNDELIVERED ORDERS

Refunds of deposits cannot be given if the item or bicycle has had to be ordered especially from our supplier. If the item was from stock and has been held on a deposit layaway for more than 28 days, then the deposit cannot be refunded, only exchanged or added to an account credit.

 

ONLINE SALES

If you wish to cancel or return an order at any time up to 14 days from the date of order, please contact us as soon as possible via email, or phone the branch you purchased from for a copy of our returns form. Partial returns are possible. Goods must be returned intact, unused, undamaged, clean and not having been fitted to a bike. Items need to be in resalable condition in original packaging including all warranty cards, manuals and accessories. This includes any damaged incurred whilst building, packaging or shipping a bike. Please do not directly stick labels or write on the item or the item's original packaging.

Send your goods (unless otherwise stated) securely packaged by a recorded delivery method, including a copy of your receipt and the returns form seent by us, to the store where you purchased the item from.

Please Note: The customer making a return will be held liable for costs arising from any loss or damage that occurs to the item(s) when returning to any of our stores.

It’s the responsibility of the purchaser to arrange and cover the costs of any returns. If you want assistance in returning a bulky item such as a bicycle, fork or turbo trainer, please email the Returns Department on support@cyclerevolution.net to arrange a special courier collection. Depending on the reasons for returning an item a charge may be incurred for this service.

 

WARRANTY CLAIMS FOR FAULTY GOODS

In any circumstance of a suspected faulty item purchased from ourselves either in store or online, please contacting us as soon as possible in person or via email with details and/or pictures where possible to obtain a warranty returns number.

On receipt of your goods we will carry out a warranty inspection and will contact you within 3 working days of receipt. Terms and conditions of warranties vary depending on the product, so please consult your owners guide of the manufacturer directly for clarification. If your purchase is within the manufacturers warranty period we will repair or replace the item(s) as stated in the manufacturers warranty guidelines. In some cases the manufacturer/ supplier may require to see the item(s) before repair or replacement can take place. In this unavoidable situation, we will inform you and it is likely to increase the turn around time of your claim.

The customer is entitled to a immediate refund if the goods are deemed to be faulty, of unsatisfactory quality or unfit for purpose within 30 days of purchase. Cycle Revolution reserve the right to exchange or repair any faulty goods between 30 days and before 6 months from the original purchase. Should this one and only repair be unsatisfactory then a customer is entitled to a complete refund. After 6 months from purchase, it is the responsibility of the purchaser to prove a fault.

Fair wear and tear or misuse is not considered a fault and Thomas Cycle Revolution would not be liable in these cases.

Labour or transportation costs are not covered by any warranty. As part of our customer service commitment, we are happy to cover the labour of any warranty claim for 6 month, upon bicycles we supplied or repaired.

 

EXEMPTIONS

Thomas’s Cycle Revolution Ltd reserve the right to decline a refund or an exchange if the condition of the item(s) don’t comply to the terms above and/or the claim is outside the stated time scales.

Sorry, gift certificates and charitable prizes cannot be returned and account credits cannot be refunded.

Thomas Cycle Revolution reserve the right to pass on charges onto the customer for any return of unwanted goods that incurs a cost to process. These include any costs levied by a finance company, courier or CycleScheme provider. We also have the right to charge for any labour or courier costs it may take to process a return should any complications arise due to negligence or accidental damage.

We will try our best to process any return, exchange, refund or warranty claim as efficiently and fairly as possible, complying to the terms above and manufacturers guidelines. We respectfully ask that customers realise that we are only human, and rude or threatening behaviour to any staff member cannot be tolerated.

2019 Trek Full Stache 8 29er Plus Full-Suspension MTB in Olive Grey

Season :

Brand : Trek

Code : NRGtloVSLGYRGILOTAM910288

Weight : 16.5KG

Ultra-capable 29+ tyres

The core of Full Stache's unique personality, these big tyres with low air pressure put a lot of tread on the dirt for obscene amounts of traction. All that grip really comes in handy when you're railing corners, scrambling up tricky climbs or ploughing through loose terrain.

Bred from the backcountry

Full Stache is an extra-sure-footed trail bike built to rip through the most rugged terrain. It looks forward to long days on rough trails, and is happy to trade a few grams for incredible capability. It looks so different because, well, it’s built to tackle rides that other trail bikes simply can’t.

130 mm of full suspension capability with ABP and RE:aktiv

Full Stache features 130 mm of front and rear suspension travel with exclusive Trek technology like Active Braking Pivot and RE:aktiv so you can seek out bigger lines and stay in control over the most daunting terrain.

Monster-truck build, sports-car frame

Unlike other bikes with 29 x 3˝ tyres, Full Stache features short 430 mm chainstays. This means that you get astonishingly agile handling for all that big-wheel momentum. How did we do it? By designing Full Stache specifically for 29+ tyres with an elevated and shaped chainstay and a new suspension layout.

Ultra-stiff frame with built-in protection

Trek's Straight Shot downtube makes the frame extra stiff without adding any weight. You'll feel more composed and confident on even the most bone-jarring terrain. Knock Block keeps the fork crown and handlebar controls from impacting the frame.

New Bontrager XR4 tyres

New Bontrager XR4 29 x 3” tyres bring big, aggressive treads to the 29+ category. Finally, there is a 29+ tyre up to the rigours of backcountry riding

Technical Information
Features
  This bike was born for adventure in the wild outback, where capability isn't just something that's nice to have, but an absolute essential  
  Mid-fat tyres are sure-footed on technical singletrack, tricky descents and whatever trail you'll find where other riders dare not roam  
  The shifter-style, underbar remote dropper post lever is super intuitive and easy to use  
  29x3.0˝ tyres give you the flotation of a fat bike with the speed and momentum of a fast-rolling 29er  
Frameset
Frame Alpha Platinum Aluminium, ABP, Boost148, Knock Block steerer stop, EVO link, E2 tapered head tube, Mino Link, Control Freak internal routing, down tube guard, G2 Geometry, 130 mm travel  
Front suspension RockShox Pike RL, Solo Air, Charger damper, E2 tapered steerer, Boost110, G2 Geometry w/51 mm offset, 130mm travel  
Rear suspension Fox Performance Float EVOL, RE:aktiv 3-position damper, tuned by Trek Suspension Lab, 210x52.5 mm  
Wheels
Front Hub Bontrager sealed bearing, alloy axle, Boost110  
Rear Hub Bontrager sealed bearing, Boost148  
Rims SUNringlé Duroc 40 SL 28-hole, tubeless strips and valves included  
Tires Bontrager XR4 Team Issue, Tubeless Ready, Inner Strength side walls, 120 tpi, aramid bead, 29x3.00˝  
Drivetrain
Shifters SRAM GX Eagle, 12-speed  
Rear derailleur SRAM GX Eagle, Roller Bearing Clutch  
Crank Truvativ Descendant 6k Eagle, 30 T  
Bottom bracket PF92  
Cassette SRAM XG-1275 Eagle, 10-50, 12-speed  
Chain SRAM GX Eagle  
Components
Saddle Bontrager Evoke 2, chromoly rails  
Seatpost Bontrager Drop Line, internal routing, 31.6 mm, 17.5: 125 mm, 19.5 & 21.5: 150 mm  
Handlebar Bontrager Line, 35 mm, 15 mm rise, 750 mm width  
Stem Bontrager Line, 35 mm clamp, 0-degree, 60 mm length  
Grips Bontrager Race Lite, lock-on  
Headset Knock Block Integrated, sealed cartridge bearing, 1-1/8˝ top, 1.5˝ bottom  
Brakeset SRAM Guide R hydraulic disc

 

Sizing Information
Professional Opinion
£140.28
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery Dates

Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.

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