Extended Christmas Returns

Words by George Shipman

on 29/10/2018 15:26:11

Christmas takes organisation, which is why we offer extended returns over the festive period

Extended returns Blog

When does this apply?

If you order an item for delivery through our website between 1st November and 25th December you are entitled to return the item (in an unused condition and in the original packaging) 28 days after receiving it, double the 14 days which usually applies. This means you can be prepared for Christmas and be confident that even if you order early, you can return it for an exchange or a refund within 28 days. We try to take the worry out of purchasing through us.

How can I return?

You must first contact us at support@cycle-revolution.net stating that you wish to return the item. We can then send you a returns form and all of the relevant information including the specific store you must send it to. You must also include the original receipt with your item. The postage back to us will be at your cost and so will the liability of the item. Once we receive the item back, we can then process the exchange or refund. We have the right to refuse a return if it is not in as new resalable condition, so make sure you package it well.

Please see our full returns policy and instructions HERE.

If you have further questions on our Christmas extended returns and/or our standard returns policy, Contact us HERE

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