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Our Rewards Package

Words by Team Revolution on 31/07/2018 14:55:20

We believe in spreading our passion. If you support your local independent bike shop, we will support you:


When you buy a bike from Cycle-Revolution or from any of our associated stores, you are entitled to our customer rewards package:


Any person that ventures into one of our stores is valued and we want you to feel at home and feel our passion for cycling, fitness and general well-being. We are in the bike industry because we love it, so if we can impart this onto our customers, then we feel like we are improving lives and making that small but very positive difference. The rewards package is designed to help you feel the value of our service and show you that helping our customers is why we are in this industry in the first place. Below, let me explain what is contained within our rewards package:

  • Every bike needs looking after, a quick tweak now and then to keep it at optimum performance. That’s why we include 2 years of free tune ups with every new bike purchase; if your gears go out of alignment or your brakes don’t stop you efficiently, then we have you covered.
  • If you’re new to cycling or even already an avid enthusiast, you will need certain items that will get you out of trouble and make your experience more enjoyable. That’s why we will give you 15% off accessories when you purchase your new bike.
  • We have also thought about your future purchases: Any full price item you buy in-store which is set against your account will automatically gain 2% of the value back in customer rewards points. These can be used in-store or online for your next purchase, because we know you’ll need something along your journey.
  • Theft and accidental damage is an unfortunate but sometimes un-avoidable fact of life. We wish to protect you from this with our 10 day free bike insurance. It does what it says on the tin with no obligation and automatic policy conclusion (just don’t forget the lock).
  • eBikes need regular software updates and diagnostics. We are one of the only companies who will give you these updates free for the first two years.

What are you waiting for? We look forward to seeing you in-store.




The Cycle Revolution Team


· Tune-ups are limited to 8 per year. Your bike will need to be booked in through our workshop, sadly we are unable to accommodate ‘drop-in’ appointments. All tune-ups exclude extra labour, parts and lubrication that may be required, you will always be quoted prior to any work being carried out. We reserve the right to refuse any bike that is excessively dirty. E-Bike updates are limited to 2 per year and will need to be booked in. A 15% discount will be applied to accessories when buying your new bike. All GPS computers, power meters and ‘smart’ turbo trainers are excluded from the 15% off accessories promotion. If you are paying via Finance or Cycle-scheme, this discount may also not be applicable. All GPS computers, power meters and ‘smart’ turbo trainers and sale items, along with items purchased using Cycle-scheme and/ or Finance are excluded from customer rewards points. You gain customer rewards points on full priced items only, paying by finance and Cycle-scheme also excludes the gaining of points. You can use your rewards points for payment on any items as long as the remaining balance is paid via cash or card. Points expire after 2 years. To benefit from the 10day Free Bike Insurance you must use a Sold Secure rated lock that the insurance company recommends. If these criteria are not met, your policy will be invalid.

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Cycle Revolution ©
Thomas's Cycle Revolution Ltd. Registered in England & Wales 06708909
Registered Office 621a Foxhall Road, Ipswich, Suffolk, IP3 8ND - VAT Number 102833506