One bike, many reasons: the Cross Hybrid ONE Allroad is the Bosch e-bike that'll slot right into your life.

Cube

2019 Cube Cross Hybrid One 500 Allroad Electric Bike in Grey

£1,899.00
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Hassle Free Returns.

In any circumstance of delivery damage, warranty claim or return, please Email: support@cycle-revolution.net to request the appropriate forms.

GENERAL CONDITIONS

Only the original purchaser has the right to return faulty goods.

Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt. You must include this with any claim. All refunds under this returns policy will be paid within 30 days of us receiving the returned goods. Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the same card used for the original purchase.

For hygiene reasons, we are unable to accept returns of face masks, or cycling underwear whereby the item has been removed from its packaging.

Our returns policy does not affect your statutory rights, full details of which can be obtained from any Trading Standards Department or Citizen’s Advice Bureau.

DAMAGED GOODS UPON DELIVERY/RETURN

If an order(s) is broken or spoiled when it is delivered, please notify us within 48 hours of delivery otherwise the returns policy no longer applies. Within this period, we will also require images of the damage to the packaging and its contents. This will need to be emailed to the relevant store or support@cycle-revolution.net. The customer making a return will be held liable for costs arising from any damage that occurs to the item(s) when returning to any of our stores.

RETURNING AN UNWANTED PURCHASE FOR REFUND OR EXCHANGE IN STORE

If you wish to return or exchange any unwanted item(s) for any reason, you can return the item(s) to the original store it was purchased from within 28 days. Partial returns are possible. Goods must be returned intact, unused, undamaged, clean or not having been fitted to a bike. Items need to be in resalable condition in original packaging including all warranty cards, manuals and accessories.

Refunds cannot necessarily be given if the item or bicycle was ordered specifically from our supplier to fulfil the initial order. In certain circumstances an exchange will be possible.

CANCELLATION OF UNDELIVERED ORDERS

Refunds of deposits cannot be given if the item or bicycle has had to be ordered especially from our supplier. If the item was from stock and has been held on a deposit layaway for more than 28 days, then the deposit cannot be refunded, only exchanged or added to an account credit.

ONLINE SALES

If you wish to cancel or return an order at any time up to 14 days from the date of order, please contact us as soon as possible via email, or phone the branch you purchased from for a copy of our returns form. Partial returns are possible. Goods must be returned intact, unused, undamaged, clean and not having been fitted to a bike. Items need to be in resalable condition in original packaging including all warranty cards, manuals and accessories. This includes any damaged incurred whilst building, packaging or shipping a bike. Please do not directly stick labels or write on the item or the item's original packaging.

Send your goods (unless otherwise stated) securely packaged by a recorded delivery method, including a copy of your receipt and the returns form seent by us, to the store where you purchased the item from.

Please Note: The customer making a return will be held liable for costs arising from any loss or damage that occurs to the item(s) when returning to any of our stores.

It’s the responsibility of the purchaser to arrange and cover the costs of any returns. If you want assistance in returning a bulky item such as a bicycle, fork or turbo trainer, please email the Returns Department on support@cycle-revolution.net to arrange a special courier collection. Depending on the reasons for returning an item a charge may be incurred for this service.

WARRANTY CLAIMS FOR FAULTY GOODS

In any circumstance of a suspected faulty item purchased from ourselves either in store or online, please contacting us as soon as possible in person or via email with details and/or pictures where possible to obtain a warranty returns number.

On receipt of your goods we will carry out a warranty inspection and will contact you within 3 working days of receipt. Terms and conditions of warranties vary depending on the product, so please consult your owners guide of the manufacturer directly for clarification. If your purchase is within the manufacturers warranty period we will repair or replace the item(s) as stated in the manufacturers warranty guidelines. In some cases the manufacturer/ supplier may require to see the item(s) before repair or replacement can take place. In this unavoidable situation, we will inform you and it is likely to increase the turn around time of your claim.

The customer is entitled to a immediate refund if the goods are deemed to be faulty, of unsatisfactory quality or unfit for purpose within 30 days of purchase. Cycle Revolution reserve the right to exchange or repair any faulty goods between 30 days and before 6 months from the original purchase. Should this one and only repair be unsatisfactory then a customer is entitled to a complete refund. After 6 months from purchase, it is the responsibility of the purchaser to prove a fault.

Fair wear and tear or misuse is not considered a fault and Thomas Cycle Revolution would not be liable in these cases.

Labour or transportation costs are not covered by any warranty. As part of our customer service commitment, we are happy to cover the labour of any warranty claim for 6 month, upon bicycles we supplied or repaired.

EXEMPTIONS

Thomas’s Cycle Revolution Ltd reserve the right to decline a refund or an exchange if the condition of the item(s) don’t comply to the terms above and/or the claim is outside the stated time scales.

Sorry, gift certificates and charitable prizes cannot be returned and account credits cannot be refunded.

Thomas Cycle Revolution reserve the right to pass on charges onto the customer for any return of unwanted goods that incurs a cost to process. These include any costs levied by a finance company, courier or CycleScheme provider. We also have the right to charge for any labour or courier costs it may take to process a return should any complications arise due to negligence or accidental damage.

We will try our best to process any return, exchange, refund or warranty claim as efficiently and fairly as possible, complying to the terms above and manufacturers guidelines. We respectfully ask that customers realise that we are only human, and rude or threatening behaviour to any staff member cannot be tolerated.

2019 Cube Cross Hybrid One 500 Allroad Electric Bike in Grey

Season : 2019

Brand : Cube

Code : 230151iriblu

Weight : 23KG

Fully equipped with mudguards, an AXA and Busch & Müller lighting system that runs off the Bosch battery and a kickstand, it's ready to go. Schwalbe's Smart Sam tyres have the grip to cope with pretty much any surface, while the Suntour suspension fork smooths out the rough edges and the powerful Shimano MT200 hydraulic disc brakes serve up plenty of all-weather stopping power.
 
The reliable and powerful Bosch drive unit and integrated battery are stars of the show, of course, feeding both your and the motor's power to the rear wheel via Shimano's slick gears. And, with a trapeze frame option and a wide range of sizes, we've got every rider covered. From city street to country lane, it's the ideal companion.
 
So neatly integrated is Bosch's motor and battery, many people won't even realise you're riding an e-bike. The clean looks are the result of our engineering team's long experience of working with - and designing arround - the superb Bosch system. We've incorporated features like double butted aluminium superlite tubes and a tapered head tube, for extra strength without extra weight. The fully integrated battery and motor are protected from the elements, and you don't even need to remove the battery from the frame in order to charge it.
 
We've kept the Cross Hybrid ONE Allroad's centre of gravity deliberately low to provide easy, reassuring handling. Like all our bikes, this one has passed our rigorous in-house testing. We don't just check that it meets compulsory safety standards - we go further than that, to ensure that it has the strength and durability to provide many years of trouble-free service.
Technical Information

Technical Information

  • BRAKES
    • Brake system
      Shimano BR-MT200, Hydr. Disc Brake (180/160)
  • COMPONENTS
    • Headset
      FSA Orbit 1.5B ZS-1-R, Top Zero-Stack 1 1/8" (OD 44mm), Bottom Zero-Stack 1 1/2" (OD 56mm)
    • Stem
      CUBE Performance Stem Pro, 31.8mm
    • Handlebar
      CUBE Rise Trail Bar, 680mm
    • Grips
      CUBE Performance Grip
    • Saddle
      CUBE Active 1.1
    • Seat post
      CUBE Performance Post, 27.2mm
    • Seat post clamp
      CUBE Varioclose, 31.8mm
    • Front light
      AXA Compactline 20, 6-12V, DC
    • Rear light
      Busch&Müller Xeltec, DC
    • Kickstand
      CUBEstand Cmpt
    • Mudguard
      SKS Black Matt, Integrated Light
    • Bell
      Mini Bell
  • DRIVECHAIN
    • Rear derailleur
      Shimano RD-M4000-SGS, 9-Speed
    • Shifters
      Shimano SL-M2000, Rapidfire-Plus
    • Crankset
      FSA Metropolis Comfort, 38T, 165mm
    • Crankset chainring sizes
      38T
    • Cassette
      Shimano CS-HG200, 11-34T
    • Number of gears
      9
    • Chain
      KMC X9
    • Pedals
      CUBE PP MTB
    • Engine
      Bosch Drive Unit Active Plus (50Nm) Cruise (250Watt)
    • Battery
      Bosch PowerPack 500
    • Charger
      Bosch 2A
    • Display
      Bosch Purion
  • FRAMESET
    • Frame
      Aluminium Superlite, Comfort, Full Integrated Battery, Double Butted
    • Fork
      SR Suntour NEX-E25, 63mm
  • WHEELS
    • Rims
      CUBE ZX20, 36H, Disc
    • Front hub
      Shimano HB-TX505, QR, Centerlock
    • Rear hub
      Shimano FH-TX505, QR, Centerlock
    • Tires
      Schwalbe Smart Sam, Active, 44x622
Technical Information
Sizing Information
Professional Opinion
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery Dates

Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.

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