With the turbo kenevo you get all of the hallmarks trail bikes are known for, a roomy top tube for an easy fit and better control ultra-short chainstays for nimble handling plus a low bottom bracket that makes the bike feel glued to the trail.

Specialized

2019 Specialized Turbo Kenevo Expert 27.5 Mens E-Bike in Grey

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Hassle Free Returns.

 

In any circumstance of delivery damage, warranty claim or return, please email: support@cyclerevolution.net to request the appropriate forms.

GENERAL CONDITIONS

Only the original purchaser has the right to return faulty goods.

Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt. You must include this with any claim. All refunds under this returns policy will be paid within 30 days of us receiving the returned goods. Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the same card used for the original purchase.

For hygiene reasons, we are unable to accept returns of face masks, or cycling underwear whereby the item has been removed from its packaging.

Our returns policy does not affect your statutory rights, full details of which can be obtained from any Trading Standards Department or Citizen’s Advice Bureau.

 

DAMAGED GOODS UPON DELIVERY/RETURN

If an order(s) is broken or spoiled when it is delivered, please notify us within 48 hours of delivery otherwise the returns policy no longer applies. Within this period, we will also require images of the damage to the packaging and its contents. This will need to be emailed to the relevant store or support@cyclerevolution.net. The customer making a return will be held liable for costs arising from any damage that occurs to the item(s) when returning to any of our stores.

 

RETURNING AN UNWANTED PURCHASE FOR REFUND OR EXCHANGE IN STORE

If you wish to return or exchange any unwanted item(s) for any reason, you can return the item(s) to the original store it was purchased from within 28 days. Partial returns are possible. Goods must be returned intact, unused, undamaged, clean or not having been fitted to a bike. Items need to be in resalable condition in original packaging including all warranty cards, manuals and accessories.

Refunds cannot necessarily be given if the item or bicycle was ordered specifically from our supplier to fulfil the initial order. In certain circumstances an exchange will be possible.

 

CANCELLATION OF UNDELIVERED ORDERS

Refunds of deposits cannot be given if the item or bicycle has had to be ordered especially from our supplier. If the item was from stock and has been held on a deposit layaway for more than 28 days, then the deposit cannot be refunded, only exchanged or added to an account credit.

 

ONLINE SALES

If you wish to cancel or return an order at any time up to 14 days from the date of order, please contact us as soon as possible via email, or phone the branch you purchased from for a copy of our returns form. Partial returns are possible. Goods must be returned intact, unused, undamaged, clean and not having been fitted to a bike. Items need to be in resalable condition in original packaging including all warranty cards, manuals and accessories. This includes any damaged incurred whilst building, packaging or shipping a bike. Please do not directly stick labels or write on the item or the item's original packaging.

Send your goods (unless otherwise stated) securely packaged by a recorded delivery method, including a copy of your receipt and the returns form seent by us, to the store where you purchased the item from.

Please Note: The customer making a return will be held liable for costs arising from any loss or damage that occurs to the item(s) when returning to any of our stores.

It’s the responsibility of the purchaser to arrange and cover the costs of any returns. If you want assistance in returning a bulky item such as a bicycle, fork or turbo trainer, please email the Returns Department on support@cyclerevolution.net to arrange a special courier collection. Depending on the reasons for returning an item a charge may be incurred for this service.

 

WARRANTY CLAIMS FOR FAULTY GOODS

In any circumstance of a suspected faulty item purchased from ourselves either in store or online, please contacting us as soon as possible in person or via email with details and/or pictures where possible to obtain a warranty returns number.

On receipt of your goods we will carry out a warranty inspection and will contact you within 3 working days of receipt. Terms and conditions of warranties vary depending on the product, so please consult your owners guide of the manufacturer directly for clarification. If your purchase is within the manufacturers warranty period we will repair or replace the item(s) as stated in the manufacturers warranty guidelines. In some cases the manufacturer/ supplier may require to see the item(s) before repair or replacement can take place. In this unavoidable situation, we will inform you and it is likely to increase the turn around time of your claim.

The customer is entitled to a immediate refund if the goods are deemed to be faulty, of unsatisfactory quality or unfit for purpose within 30 days of purchase. Cycle Revolution reserve the right to exchange or repair any faulty goods between 30 days and before 6 months from the original purchase. Should this one and only repair be unsatisfactory then a customer is entitled to a complete refund. After 6 months from purchase, it is the responsibility of the purchaser to prove a fault.

Fair wear and tear or misuse is not considered a fault and Thomas Cycle Revolution would not be liable in these cases.

Labour or transportation costs are not covered by any warranty. As part of our customer service commitment, we are happy to cover the labour of any warranty claim for 6 month, upon bicycles we supplied or repaired.

 

EXEMPTIONS

Thomas’s Cycle Revolution Ltd reserve the right to decline a refund or an exchange if the condition of the item(s) don’t comply to the terms above and/or the claim is outside the stated time scales.

Sorry, gift certificates and charitable prizes cannot be returned and account credits cannot be refunded.

Thomas Cycle Revolution reserve the right to pass on charges onto the customer for any return of unwanted goods that incurs a cost to process. These include any costs levied by a finance company, courier or CycleScheme provider. We also have the right to charge for any labour or courier costs it may take to process a return should any complications arise due to negligence or accidental damage.

We will try our best to process any return, exchange, refund or warranty claim as efficiently and fairly as possible, complying to the terms above and manufacturers guidelines. We respectfully ask that customers realise that we are only human, and rude or threatening behaviour to any staff member cannot be tolerated.

2019 Specialized Turbo Kenevo Expert 27.5 Mens E-Bike in Grey

Season : 2019

Brand : Specialized

Code : 239448263123

Weight : 23KG

Let's be real. Big descents are why we all ride mountain bikes but climbing back up on a big-travel trail bike? That's a different kind of "tingly feeling" and hell probably the reason why shuttling is even a thing. And while we're all for getting a hard workout in it's nice to have some extra power when you need it and there's only one bike that allows you to do that without sacrificing travelthe turbo kenevo expert.

With the turbo kenevo you get all of the hallmarks that our trail bikes are known fora roomy top tube for an easy fit and better control ultra-short chainstays for nimble handling and a low bottom bracket that makes the bike feel glued to the trail. But then you top it all off with 180 millimetres of front and rear travel and you get a bike that's ready to send it off of anything.

Then comes an m5 aluminium frame and our hyper efficient and powerful Specialized e-mtb technology and a motor that delivers 15% more power than the previous version. This also delivers a 10% increase in efficiency while our exclusive rx trail tune at the motor smoothly and quietly brings this additional power to the pedals making climbing the steepest of trails nearly effortless. Of course the output is fully adjustable to conserve energy as well while the custom motor is also the only one on the market that features instant pedal engagement and consistent torque throughout the entyre cadence range.

You'll also find our mission control app for full control of the turbo technology an integrated trail display with all of the ride metrics you need a trail remote that lets you easily switch between modes without removing your hands from the bars and a power metre that shows exactly how much power you're putting out vs. The motor.

The turbo kenevo Expert features a build spec that leaves nothing to be desired with an hlins ttx22m coil shock a Rockshox Lyrik fork sram's GX one-by groupset and hand-built Roval alloy 27.5 wheels.



  • With 180mm of travel, the frame is constructed from our m5 premium aluminum that's equal parts, strong, lightweight, and incredibly responsive. The design of the frame, itself, revolves around our trail geometry that includes all of our trail hallmarks, like a low-slung bottom bracket, roomy top tube, and ultra-short chainstays. Cable routing is all internal, including that of the command post wu, while the battery is fully integrated in the down tube and the motor is secured by a forged brace mount.
  • The custom Specialized 1.3 rx trail-tuned motor is built for the kenevo and features a 15% power increase and a significant efficiency increase when compared to the Specialized 1.1 motor. This successfully places it at the top of e-mtb motor technology. It has many other features that no other e-bike can touch, like instant engagement, fantastic heat management, a double freewheel design that disengages the gear box when you hit top speed, and silent, smooth, and consistent outputeven at max power.
  • The Specialized m1-504 battery features an integrated trail display and ant+/bluetooth module with mission control app connectivity. It houses 504wh of trail-taming juice, is easily removable, and it's neatly integrated into the down tube.
Technical Information

Technical Information

  • TECHNICAL SPECIFICATIONS
    • FRAME
      Specialized M5 Premium Aluminum, 27.5 Trail Geometry, integrated down tube battery, enclosed internal cable and Command Post IR routing, 148mm spacing, fully sealed cartridge bearings, 180mm of travel
    • FORK
      RockShox Lyrik RCT3, 27.5", Solo Air, Boost™ 15x110mm, 35mm stanchions, 180mm of travel
    • REAR SHOCK
      Öhlins TTX Coil, S: 411 lb/in, M: 457 lb/in, L: 502 lb/in, XL: 548 lb/in 216x57
    • FRONT HUB
      Specialized, sealed cartridge bearings, 15x110mm thru-axle, 28h
    • REAR HUB
      Specialized, sealed cartridge bearings, 12x148mm thru-axle, 28h
    • SPOKES
      DT Swiss Industry
    • RIMS
      27.5" alloy, 18mm depth, 38mm internal width, disc-specific
    • INNER TUBES
      Presta, 40mm valve
    • FRONT TYRE
      Butcher, GRID casing, GRIPTON® compound, 2Bliss Ready, 27.5 x 2.8"
    • REAR TYRE
      Butcher, GRID casing, GRIPTON® compound, 2Bliss Ready, 27.5 x 2.8"
    • CRANKSET
      Custom alloy forged crankarms
    • SHIFT LEVERS
      SRAM GXe, one-click lever
    • REAR DERAILLEUR
      SRAM GX, long cage, 11-speed
    • CASSETTE
      SRAM PG-1130, 11-speed, 11-42t
    • CHAIN
      KMC X11ET, 11-speed w/ Missing Link™
    • FRONT BRAKE
      SRAM Code R, 4-piston caliper, hydraulic disc, 200mm
    • REAR BRAKE
      SRAM Code R, 4-piston caliper, hydraulic disc, 200mm
    • HANDLEBARS
      Specialized, 7050 alloy, 6-degree upsweep, 8-degree backsweep, 27mm rise, 800mm width
    • GRIPS
      Specialized Sip grip, half-waffle, S/M: regular thickness, L/XL: XL thickness
    • STEM
      Specialized Trail, 3D-forged alloy, 4-bolt, 6-degree rise, 45mm
    • SADDLE
      Body Geometry Henge Comp, hollow Cr-Mo rails, 143mm
    • SEATPOST
      Command Post WU, 34.9mm, 8mm offset, 125/150mm of travel
    • SEAT BINDER
      Specialized bolt-type, alloy, 38.6mm
    • SWAT
      Specialized Z-Cage w/EMT Cage Mount MTB Tool
    • MOTOR
      Specialized 1.3, custom Rx Trail-tuned motor, 250W nominal
    • BATTERY
      Specialized M1-504, integrated Trail Display, ANT+/Bluetooth® module, 504Wh
    • CHARGER
      Custom charger, 42V4A w/ Rosenberger plug
    • WIRING HARNESS
      Custom Specialized wiring harness
    • PEDALS
      Specialized Dirt
Technical Information
Sizing Information
Professional Opinion
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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery Dates

Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.

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